Smoky Bones is located on South Avenue, a very busy highway in Boardman, Ohio. Today, we decided to stop driving by and instead pulled into the parking lot.
We were seated quickly as it was not very busy and our waitress came over to take our drink order. We ordered diet Cokes. She returned with our drinks and took our dinner order.
I ordered the pretzels as an appetizer as they looked intriguing. Fifteen minutes later, the pretzels arrived at our table. I asked the waitress for plates, napkins, and utensils to eat the pretzels. After asking three times, I never received them.
As I stated earlier, it wasn’t crowded leaving no excuse for lousy service which we were receiving. It took our waitress 30 minutes after she delivered our pretzel appetizer to deliver our dinner.
Finally, our dinner was served. I ordered the triple combo and selected BBQ pulled pork, BBQ chicken strips, and BBQ grilled chicken. A baked potato and garlic bread completed the dinner.
Inspecting the plate, I noticed the pulled pork was not the BBQ variety. Nor was the chicken strips and the grilled chicken. Luckily our waitress returned with refills on our diet Cokes. I informed her I ordered BBQ and she said for me to use the tubes of BBQ sauce kept on the table. I then noticed she had given us iced tea instead of diet Cokes.
I once again sternly asked for napkins and at least a fork to eat my dinner. I also pointed out that we ordered diet Cokes and not iced tea. She said she would be right back with them. Instead of waiting, I got up and found an empty table and took the napkins and utensils and returned to our table. Our waitress never did bring us any.
I also noticed in our thirty minute wait patrons that came in after us and serviced by another waitress were served their dinners before us. There were four other tables served before us.
Side Note: As we were eating, the table behind us had a problem with their bill and it took the waitress (Our waitress) several trips to the cashier to remedy the problem.
Still want to read the critique?
OK, the baked potato was cold, seriously, it was cold. Not hot, not warm, but cold. It was not baked all through and the center was hard. Score for the potato, zero.
The pulled pork was maybe warm, tasted OK but was bland as Hell. I was afraid to use any of the sauces our waitress directed to use on the table. Some of the tubes were oozing several foul-smelling odors and the sauce was dried and chunky on the tubes. Score, zero.
The fries were also cold. See the trend here? I really think our waitress forgot about our order. I hate cold fries. Score, zero.
The chicken was adequate at best, and could have been better if hot, at least warm.
Our waitress should be fired.
LURKING ON THE GRASSY KNOLL